Privacy Notice

Last Updated: August 10, 2026

1. Information We Collect

Rogue Reins Ranch may collect names, email addresses, phone numbers, booking details, participant names and ages, guardian information, height, weight, riding experience, accessibility or safety information, emergency-contact information, communications, electronic signatures, waiver records, payment and transaction information, and information submitted through forms.

We may also collect device, browser, IP-address, cookie, analytics, referral-source, and website-usage information.

Payment-card information is processed by our payment provider and is not intended to be stored directly by Rogue Reins Ranch.

2. How We Use Information

We use information to answer inquiries, schedule and provide services, match riders with appropriate horses, support participant and animal safety, process payments, deliver confirmations and reminders, maintain signed agreements, respond to incidents, comply with legal and insurance obligations, improve our services, prevent misuse, and send marketing communications where permitted.

3. How Information Is Shared

Information may be shared with service providers that help us operate our website, booking, payment, waiver, email, text, storage, analytics, and event systems. These may include Webflow, Acuity Scheduling or Squarespace, Jotform, Stripe, communications providers, analytics providers, and event partners when necessary to provide a requested service.

Information may also be disclosed when reasonably necessary to address an emergency, protect a person or animal, comply with law, enforce an agreement, cooperate with insurers or professional advisers, or complete a business reorganization.

We do not sell personal information for cash.

4. Cookies and Analytics

Our website may use cookies and similar technologies for core functionality, analytics, performance measurement, and marketing. Available controls depend on the technologies active on the site and the visitor’s browser or device settings.

5. Children and Minors

Reservations and forms for children should be completed by a parent or legal guardian. We do not intend for children under 13 to independently submit personal information through our website.

Information about a minor may be collected from a parent or legal guardian when needed for scheduling, safety, participation, or service delivery.

6. Health and Clinical Information

General ranch, trail-ride, and learning forms should contain only information reasonably needed for safety and service delivery.

Clinical therapy records, treatment information, and protected health information are handled through separate clinical systems and documents where applicable. Do not submit detailed clinical information through a general website contact form.

7. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain transaction and participation records, respond to disputes or incidents, meet insurance and legal requirements, and fulfill the purposes described in this Notice.

Signed waivers, incident records, transaction records, and clinical records may be subject to longer retention requirements.

8. Security

We use reasonable administrative and technical measures intended to protect information. No internet transmission or storage system can be guaranteed completely secure.

9. Your Choices

You may unsubscribe from promotional email by using the unsubscribe option in the message. You may also contact us to request access to, correction of, or deletion of information, subject to legal, safety, insurance, transaction, and record-retention obligations.

10. Updates

We may update this Privacy Notice as our services, tools, and legal obligations change. The effective date identifies the current version.

11. Contact

Privacy questions and requests may be sent to:

Rogue Reins Ranch, LLC
hello@roguereinsranch.com
Whitesburg, Georgia